- Secret Admirer,
Free (800) 555-9836
- Return Policy
- You may return all
undamaged items purchased at asecretadmirer.com
within 20 days (10 days in
the case of jewelry) of the order
Exceptions Below). You
must call for return authorization before shipping
any products back. Items received without return
authorization are ineligible for full refund. Items
received in a damaged or un-saleable condition may
be donated or destroyed and are ineligible for
costs are nonrefundable and will equal the actual
charged shipping rate or in the case of free
shipping promotion a fee equal to 10% of your order
(whichever is greater). Gift
wrapping and ice-packing are often additional costs
that may not be charged on the original invoice but
our cost for these items will be deducted from any
refund due as a result of the return of the order.
Opened items are not
eligible for returns.
Free promotional items included with original
shipment must be included along with the returned
product to avoid a deduction for the cost of the
promotion. Promotional items included with your
order are a free give-a-way and are provided based
upon availability. We reserve the right to
substitute a promotional item if we are out of stock
of the stated promotion. Returns will not be
accepted based upon particular promotions being
the return is due to our error or if the item is
proven defective we
will pay the return shipping costs. Please
contact us within 7 days of receiving your order at
firstname.lastname@example.org for a return
shipping label in these cases.
will credit you in the same manner as your original
payment within 30 days of receiving the returned
items and special orders are final and are not eligible for return.
Items returned without notification or returns of
special orders will incur a 10%
re-stocking and handling fee as we re-order
merchandise to replenish sold inventory.
Returns must be made in
the original packaging,
suitable for re-sale and insured for the
purchase amount to the following address:
Secret Admirer, Inc.
Kisco, NY 10549
- For questions
regarding our return policy please contact us at
email@example.com or (800)
Exceptions to Our Return Policy...
Health And Cleanliness Reasons, The Following Items
May Not Be Returned
They Are Shrink Wrapped With The Original Shrink
- Perfumes & Sprays
- Lotions and Washes
- If the manufacturer does not
seal the item with shrink wrap, it may not be
- Deemed Eligible Returns
beyond 20 days will receive a credit certificate for
use at asecretadmirer.com.
- Exceptions will be at our
discretion - samples may be available for testing -
please ask before ordering.